Terms of Service

1. Services

We provide convenient errand and personal assistance services to help make everyday life a little easier — including grocery shopping, item returns, pet care, and general household assistance. Services are provided on an as-available basis.

2. Booking & Payment

All services must be booked through our platform. Payment is collected securely through Stripe when you book. The price you see at checkout is the full price for your errand as described — no surprises. If anything would add to the cost (extra stops, the cost of items we purchase for you, or extended wait times), we'll always tell you first and get your approval before any additional charge.

3. Cancellations

We specialize in same-day and ASAP errands, so we often start on your errand shortly after you book. You can cancel for a full refund any time before we've started working on your errand. Once an errand is underway (for example, our runner is en route or items have been purchased), we'll refund the service fee minus any costs already incurred on your behalf. To cancel, call or text us at 541-644-3065 as soon as possible.

4. Customer Responsibilities

Customers must provide accurate information including service details, location, access instructions, and any special requirements. We reserve the right to decline service for unsafe or inappropriate requests.

5. Limitation of Liability

Our liability is limited to the value of the service provided. We are not responsible for indirect damages, lost items beyond our control, or circumstances outside our reasonable control.

6. Changes to Terms

We may update these terms at any time. Continued use of our services constitutes acceptance of updated terms.

7. Contact

For questions about these terms, please contact us at hello@oopsiforgotto.com

Last updated: August 26, 2026